Prospecting: Search & Enrichment

Prospecting in Reevo lets you search a database of millions of people and companies, then enrich the ones you want to reach with verified contact details, turning them into CRM contacts ready for outreach. This article covers the full flow: searching for prospects, enriching them with email and phone data, and tracking results.

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Prerequisites

Before you start, make sure you have:

• Active Reevo account with access to the Prospecting module
• Sufficient enrichment credits (check your Usage page)
• Admin or User role with permissions to create contacts

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Key Concepts

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What is Enrichment?

Enrichment is the process of appending verified contact information (email addresses and phone numbers) to a prospect. When a prospect is successfully enriched, Reevo automatically creates a CRM contact record linked to the appropriate account.

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How Reevo Finds and Checks Contact Details

Reevo does not rely on a single data source. When you enrich an email address or phone number, Reevo checks several data providers one after another and stops at the first result Reevo accepts. If a provider has no data, or Reevo rejects its result, Reevo moves on to the next provider. Email addresses. Reevo checks every email address a provider returns before using it, including addresses the provider already marks as verified. Reevo runs its own email verification on the address and, when it knows the person’s company, checks that the address’s domain belongs to that company. Addresses that fail verification, personal addresses such as free webmail accounts, and addresses on another company’s domain are discarded. Only addresses rated Recommended or Use with caution are added to a CRM contact, so an address Reevo could not fully verify can end the search without being added to the contact. If no provider returns a usable address, Reevo builds likely addresses from the person’s name and their company’s email format (based on colleagues’ known addresses when Reevo has them), then checks each one the same way. Phone numbers. Reevo validates each phone number a provider returns before saving it. The check looks up the number’s carrier and line type and, when the carrier lists a registered name, compares that name with the person’s name. Reevo discards numbers that fail the check and moves on to the next provider, unless a different data provider has already returned the same number for the person. If the check cannot be completed, Reevo keeps the number.

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Credit Costs

Credits are only charged for successful enrichments. If no data is found, you are not charged. Your organization has a monthly credit quota. You can monitor usage at any time on your Usage page.

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When Is a Contact Created?

A CRM contact is automatically created when a prospect is successfully enriched with an email address. The contact is linked to the matching account record. Prospects where enrichment fails (no data found) remain in your prospecting results for retry.

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Enrichment Eligibility

A prospect or contact is eligible for enrichment only if:

• It does not already have the relevant data (email or phone)
• Enrichment has not previously been attempted for that field
• There is no enrichment currently in progress for that field

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How to Search for Prospects

Reevo’s prospecting database lets you filter by role, company, location, industry, and more to build a targeted list of people or companies.

1. Navigate to Prospecting in the main sidebar
2. Click on Find new prospects in the upper right corner
3. Select either the People or Companies tab, depending on what you want to search
4. Use the filter panel on the left to narrow your results by criteria such as:
   • Job title or seniority
   • Company name, size, or industry
   • Location
5. Review the results. You can toggle on the option to exclude existing CRM contacts so that you can avoid duplicates.

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How to Enrich Prospects

Once you have identified the people you want, you can enrich and import them into your CRM in bulk.

1. From your prospecting results, select the prospects you want to enrich
2. Choose the action you’d like to take with the prospects:
   1. Enrich email addresses (enrich prospect’s email address and add to CRM)
   2. Enrich phone numbers (enrich prospect’s phone number and add to CRM)
3. In the enrichment modal:
   • Select the contact information to enrich:
     • Email addresses (1 credit)
     • Phone numbers (5 additional credits)
   • Add to a Prospecting list
4. Review the estimated credit cost displayed before confirming
5. Click Confirm to start enrichment

Enrichment runs in the background. You can continue working while it processes. You will see a progress indicator while the run is active, and all enrichment jobs are viewable in the Enrichment History tab (under Settings).

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How to View and Manage Prospects

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View prospects

Prospecting has a number of views to organize and view your saved prospects. The default views include:

• My prospects: the default view of all prospects that you have saved and enriched
• All prospects: all prospects that have been saved and enriched across your organization
• Recently saved: all prospects that you have saved and enriched in the last 7 days
• Missing info: prospects that have missing information (e.g. emails were not found)
• Archived: prospects that you have archived
• Converted: prospects that you have added to the CRM

You can also organize your prospects in lists. Prospecting lists are created during the enrichment process and are visible under the default views.

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Manage prospects

In the prospecting view, select the prospects that you want to take action on. Actions include:

1. Add to sequence: this converts the prospect to a contact and adds the contact to a CRM, then enrolls the contact in a sequence
   • Once selected, assign a Contact Owner and select the desired Sequence to add the contact to
2. Add to contact list: this converts the prospect to a contact and adds the contact to a CRM, then adds the contact to a list in the CRM
   • Once selected, assign a Contact Owner and select the desired List to add the contact to
3. Enrich: attempt to find contact information for prospects that are missing information
4. Convert to contacts: adds to CRM by converting the prospect to a contact
5. Archive: moves the prospect to archive; no further actions can be taken upon these contacts

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How to Enrich Existing CRM Contacts

You can also run enrichment on contacts already in your CRM who are missing email addresses or phone numbers.

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Bulk Enrich from the Contacts Page

1. Navigate to your Contacts list in the CRM
2. Select the contacts you want to enrich using the checkboxes
3. Click the Enrich button in the action bar
4. In the modal, choose what to enrich:
   • Email (1 credit per result)
   • Phone number (5 credits per result)
5. Review the estimated credit cost and click Confirm

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Enrich a Single Contact from Their Record

1. Open a contact’s detail page
2. Click the Enrich button in the top action bar
3. Select Enrich email or Enrich phone number from the dropdown
4. The enrichment will process and the contact record will update automatically if data is found

If a field shows “Email not found” or “Phone not found,” enrichment was attempted but unsuccessful; no data was available to return or the contact information failed Reevo’s validation. No credit is charged for these attempts. You can re-enrich a contact’s email or phone number at any time, including contacts that show “not found.” Each enrichment that finds an email or phone number is charged, even if it finds the same email or phone number the contact already has. If no email or phone number is found, you are not charged.

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How to Enrich from the Chrome Extension

The Reevo Chrome Extension lets you enrich LinkedIn profiles directly from your browser.

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Single Profile

1. Open a LinkedIn profile
2. The Reevo extension sidebar will appear automatically
3. Click Enrich to retrieve email and/or phone data for that contact

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Sales Navigator search results

On a Sales Navigator Leads search you can enrich your selection in bulk before the contacts are created, using the Enrich email and Enrich phone buttons in the extension panel. These appear on Leads searches only. See LinkedIn Sales Navigator: Add Accounts and Leads for the full workflow.

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Tracking Enrichment History

All enrichment runs are logged and viewable from the Prospecting module.

1. Navigate to Settings > Enrichment History
2. Each row shows:
   • The run date and who triggered it
   • Number of prospects processed
   • Number of credits used
   • Where the enrichment happened (Prospecting module or Contact)
   • Run status (Pending, Processing, Completed, or Failed)
3. Click any row to view detailed results, including which contacts were created and their enrichment status

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Troubleshooting / FAQs