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Overview

Products and pricebooks form the foundation of revenue tracking in Reevo. This system allows you to maintain a catalog of products your team sells, define flexible pricing for different billing frequencies, and add those products to opportunities to track deal value and forecast revenue accurately. Why this matters: Without a properly configured product catalog and pricebook, your team cannot add products to opportunities, which means no accurate revenue tracking or visibility into what you’re selling. This setup helps your sales team manage deals effectively. The workflow has three main components:
  • Products represent what you sell (software licenses, services, hardware, etc.) with unique SKUs for identification
  • Pricebooks group pricing information and can support different pricing strategies or customer segments
  • Pricebook Entries link specific products to pricebooks with actual prices and billing frequencies
Once configured, sales reps can add products to opportunities and the system automatically calculates revenue totals.

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Step-by-Step Instructions

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Step 1: Create Your Products

Products represent the items or services you sell. Each product needs a unique SKU for identification.
  1. Navigate to Products in the main navigation
  2. The page displays two tabs: Catalog and Price Books. Ensure you’re on the Catalog tab
  3. Click Create Product in the top right
  4. Fill in the product details:
    • Name: Enter a clear, descriptive product name (required)
    • SKU: Enter a unique product identifier (required). This is typically an alphanumeric code your team uses to reference the product (e.g., “SW-ENT-001” for Software Enterprise License)
    • Description: Add optional details about what the product includes or represents
  5. Click Create Product
  6. You’ll be redirected to the product detail page where you can manage pricing
Note: SKUs must be unique within your organization. If you try to use a duplicate SKU, you’ll receive an error and need to choose a different identifier.

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Step 2: Create a Pricebook

Pricebooks organize your pricing strategy. You can create multiple pricebooks for different regions, customer segments, or promotional campaigns. One pricebook can be marked as your default.
  1. Navigate to Products and click the Price Books tab
  2. Click Create Price Book
  3. Enter the pricebook details:
    • Name: Give your pricebook a descriptive name (required), such as “Standard Pricing” or “Enterprise Customer Pricing”
    • Description: Add optional context about when to use this pricebook
  4. Click Create
  5. You’ll be redirected to the pricebook detail page where you can add product pricing
Note: Only one pricebook can be set as the default for your organization. The default pricebook is used when sales reps add products to opportunities.

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Step 3: Add Pricing to Your Pricebook (Pricebook Entries)

Pricebook entries define how much each product costs and how often customers are billed. You can set different prices for the same product across multiple billing frequencies. Option A: Add pricing from the pricebook view
  1. Open your pricebook from the Price Books tab
  2. Click Add price book entry or the plus icon
  3. Select the product from the dropdown. You’ll see both the product name and its SKU to help you identify the right item
  4. Enter the Price in dollars and cents (e.g., 50.00 for $50)
  5. Select the Billing frequency:
    • One time: Single payment, no recurring charges
    • Monthly: Billed every month
    • Quarterly: Billed every three months
    • Biannual: Billed every six months
    • Annually: Billed once per year
  6. Click Create
Option B: Add pricing from the product view You can also manage all pricing for a specific product from its detail page:
  1. Open a product from the Catalog tab
  2. Scroll to the pricing section showing all pricebook entries for this product
  3. Click to add a new entry, select the pricebook, enter the price and billing frequency
  4. The system shows you all pricing configured for this product across all your pricebooks
This view is helpful when you want to ensure consistent pricing for a product across different pricebooks or billing frequencies.

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Step 4: Add Products to Opportunities

Once your products and pricing are configured, sales reps can add them to opportunities to track deal value.
  1. Open an opportunity record
  2. Navigate to the Products tab
  3. Click Add line item or the plus icon
  4. Select a Price book entry from the list. This shows you:
    • The product name and SKU
    • The price
    • The billing frequency
  5. Enter the Quantity (number of units the customer is purchasing)
  6. Set the Start date (must be today or in the future)
  7. Optionally set an End date for recurring billing periods
  8. Click Add line item
The system immediately calculates the total value based on price × quantity and displays it in the opportunity’s revenue summary.

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Step 5: Review Revenue Calculations

Once you’ve added products to an opportunity, the system automatically calculates revenue totals:
  • Total original cost: The sum of all line items (price × quantity for each product)
  • Item discounts: Any discounts applied to individual line items
  • Total after all discounts: The final revenue amount for this opportunity
This summary appears in the Products tab of each opportunity and gives your team instant visibility into deal value. These calculations feed into your revenue reporting.

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Troubleshooting / FAQs

SKUs must be unique within your organization. If you receive an error, another product already uses that SKU. Choose a different identifier or check your existing products to see if the item already exists.
Yes, you can edit product information from the product detail page. However, be cautious as changing SKUs may cause confusion if your team or customers reference the old identifier in quotes or invoices.
This is exactly what pricebook entries solve. Create multiple entries for the same product with different billing frequencies (monthly vs. annual) or add the product to multiple pricebooks with different prices (standard vs. enterprise pricing).
No. Products must be added to a pricebook with pricing before they can be selected for opportunities. The system uses pricebook entries (not products directly) when adding items to deals, ensuring consistent pricing.
The start date indicates when billing or service begins (cannot be in the past). The end date is optional and defines when recurring billing should stop. For one-time products, you typically don’t need an end date. For subscriptions, the end date helps calculate the total contract value over the billing period.
The CPQ functionality must be enabled for your organization. Contact your Reevo administrator or account manager to enable this feature.
Create a separate pricebook for promotional pricing (e.g., “Q4 2024 Promotion”). Add your products to this pricebook with discounted prices. Sales reps can then select entries from the promotional pricebook when adding products to qualifying opportunities.
Yes. Both products and pricebook entries support active/inactive status. Deactivating prevents them from being added to new opportunities while preserving historical data. This is useful when you discontinue a product but need to maintain records of past deals.